1 week of FREE service

(limit 200 calls)

About Us

Unshackle yourself from your phone. New England in Touch is an answering service based in West Warwick, Rhode Island, that lets you focus on bringing up your business’ bottom line. With our help, you will have more time and energy to provide the best products and services to your customers.


Our Services Include:
• Wake-Up Calls
• Appointment Confirmation
• Online Client Access
• 24-Hour Answering Service

It’s Our Business to Know Your Business!
New England in Touch was formed as a response to lackluster answering services. As a former member of corporate America, our founder has more than 20 years of experience interacting with answering services, and in that time, she learned everything not to do. Our answering service gets to know your business—its needs and strengths—in order to provide the most comprehensive service possible.

Our Services

You’ve wasted enough time answering phones; let us take over so you can focus on offering the best products or services. New England in Touch is an answering service based in West Warwick, Rhode Island, offering radio dispatching, wake-up calls, and other services.
Two-Way Radio Dispatching
If your business is connected by radio, let us help you make it run smoother. Whether you are a taxi service or an emergency locksmith, getting information from your office to your drivers is crucial, and we handle all two-way dispatching.
Online Client Access
Check messages or change your on-call personnel instantly and remotely. With online client access, you can interact with our answering service without even having to pick up the phone. You’ll be able to access all information related to our service anywhere with an Internet connection.
24-Hour Answering Service
Stop worrying about answering the phone yourself. New England in Touch offers phone answering services that boast live secretaries. As an extension of your business, our friendly secretaries answer using a customized greeting and can give any special details about your business. With our answering service, you can focus more on your work, and your business can appear more professional.
Wake-Up Calls & Appointment Confirmation
When you are busy, it’s easy to oversleep and even easier to mix up the date for a big appointment. Let us help you keep your life in order. New England in Touch offers wake-up calls and appointment confirmation services that keep you on track. When confirming appointments, we check with you and your counterpart to ensure all parties will be present and on time.

Contact Us

New England In Touch
255 Quaker Lane, Suite 500
West Warwick, RI 02893-7615 

Toll Free: 800-737-7330
Fax: (401) 586-6324
Email: sherri@thebestansweringservice.com

Hours of Operation: 24Hrs

Administrative Office: 10am to 4pm Monday – Friday

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